Hotel Mobile App Daily Challenge
The new year has started and as a big tourism/hospitality enthusiast, I always check trends in this field. One of them for 2023 continues to be “Tech-forwarded hotels” which I personally really like to see.
Technology-forward hotels
Technology continues to evolve, and in the hospitality industry that means not only guests’ hotel experience but also staff ‘s working efficiency. In that way the personnel can take better care of their guests and also be happier in their jobs. Before working as a UX/UI designer, I worked in this field and also got a Bachelor’s degree in the Tourism management so I believe this step is a step forward and will make everyone’s life a bit easier.
I am talking about mobile check-in/check-out, ordering drinks or massages via hotel mobile app, and so much more. I took this ongoing trend as my daily UI practice challenge and came up with the hotel mobile app services.
After the check-in the guests get their access to the hotel app and can book a spa or tennis court, they can order meals while tanning by the pool or ask for more towels in their room. They can take their time to think of the right time of the spa treatment or what drink exactly to order. It is very convenient for the hotel guests but also for the staff since the staff can be more personal once bringing the drink to the pool because they won’t spend too much time of waiting for the order.
It is win-win situation and I hope to see more hotels taking the advantage of this trend.
